Libaas by Eman (“we”, “our”, or “us”) respects your personal privacy and is committed to protecting the information you share while using libaasbyeman.pk. This policy outlines how your data is collected, used, and safeguarded.
1. Information We Collect
When you browse our store, create an account, or place an order, we collect essential details necessary to deliver your package:
- Personal Details: Full Name, Mobile / WhatsApp Contact Number, and Email Address.
- Shipping Information: Complete Delivery Address, City, Postal Code, and nearest landmark.
- Technical & Analytics Data: IP address, device type, browser information, and referral cookies (including Meta Pixel and Google Analytics) to improve store performance and display relevant fashion edits.
2. How We Use Your Information
Your details are used exclusively for legitimate business and fulfillment functions:
- Processing, verifying, and dispatching your orders.
- Sharing your delivery address and contact number with contracted courier delivery partners solely for doorstep delivery.
- Sending automated order confirmation receipts, shipment tracking numbers, and WhatsApp status updates.
- Providing customer care, managing inquiries, and handling 24-hour return/exchange queries.
- Fraud prevention and ensuring a secure checkout experience.
3. Protection & Non-Disclosure of Data
We value your trust above all else. Libaas by Eman NEVER sells, rents, leases, or trades customer personal data to third-party marketing brokers. Your information is strictly restricted to our internal fulfillment staff and trusted logistics handlers.
4. Cookies & Pixel Technologies
Our site uses browser cookies to remember the contents of your shopping bag and provide personalized recommendations. You can manage or disable cookies via your browser settings at any time.
5. Customer Rights & Inquiries
You have the right to request access to, update, or remove your personal information from our active ordering database. For any inquiries regarding our privacy standards or customer data, contact us at support@libaasbyeman.pk or WhatsApp +92 371 6914439.